Public Service Loan Forgiveness (PSLF) is a program for individuals who work for ten years in the non-profit sector while making qualifying repayments. Upon meeting the ten-year criteria, participants become eligible for loan forgiveness.
When implemented properly, PSLF offers a valuable pathway for public service employees to manage student loan debt while enhancing employee retention. However, the program has been plagued by administrative complexities, leading to a high rate of denials and frustrations among participants.
PeopleJoy’s platform transforms PSLF support by offering customized plans tailored to each employee’s unique needs.
Our streamlined process simplifies form completion, allowing easy addition of supporting documentation. Once the forms are completed, PeopleJoy takes charge by submitting them directly to the appropriate loan servicer.
This efficient process reduces administrative burdens and ensures accuracy for both individuals and employers navigating PSLF requirements.
PeopleJoy's white-glove service surpasses typical PSLF support by assigning each borrower a dedicated account manager. This manager guides borrowers throughout the PSLF process. With a response rate typically under 24 hours, borrowers receive prompt and reliable assistance.
PeopleJoy's commitment extends beyond tracking yearly recertification dates and ensuring the timely submission of required forms. It includes making calls to loan servicers with employees to resolve issues, auditing documents, and going the extra mile. This meticulous approach ensures borrowers have consistent support, expert guidance, and timely responses throughout their PSLF journey, setting PeopleJoy's service apart for a proactive experience.
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